The computerized reservation system, also known as the central reservation system, is the backbone of the travel agent's business. These systems enable the agent to reserve airline tickets, hotel rooms, and rental cars.
Airline Computerized reservation systems are used for inventory management and allow direct access to check availability, make reservations, and print tickets. Moreover, it has become efficient for airlines as they can monitor the behaviour of individual agents. It further helps in designing commissions.
CRSs today offer expanded functionality, from sending confirmation emails, processing payments, and generating KPI reports to driving direct bookings with dynamic pricing and gathering precious customer preference data.
How Does Airline Computer Reservation System Work?
A computerized reservation system is operated by the initial vendor, usually an airline. Although a GDS only displays the vendor’s inventory, every actual purchase is made through the vendor’s computerized reservation system.
While CRS was primarily operated by airlines to deliver data about airlines, travel agencies, hotel chains, and airlines now use the Global Distribution System. GDS not only provides information about travel inventory but also enables making reservations. At its core, an airline or central reservation system serves as a database for flight schedules, available seats, fares and rules for each booking class, and passenger profiles.
Apart from storing flight-related data, its leading functions include:
- Managing reservation requests and cancellations;
- Showing flight schedules, available seats, and prices in response to requests from passengers or intermediates (travel agents, call centers, general distribution systems, or GDSs, online travel agencies, or OTAs);
- Generating passenger name records (PNRs)—personal codes containing data on travel dates and itinerary, ticket details, baggage, and the passenger’s name and contacts; and
- ticketing—issuing tickets (either paper or electronic) and storing ticket records.
- To execute its tasks, the CRS is integrated with a flight booking engine and interfaces with passenger touchpoints such as the airline’s website, GDSs, OTAs, and third-party booking platforms.
How Airline Computer Reservation System Is Helping Tour and Travel Companies Grow?
In the fast-paced world of travel and tourism, managing reservations efficiently and effectively is significant for the success of travel agencies. One tool that has revolutionized the industry is the Central Reservation System (CRS).
The worldwide companies that offer global distribution systems are Amadeus, Galileo, Sabre, and Worldspan. They are owned and operated as joint ventures by leading airlines, car rental companies, and hotel groups, also called automated reservation systems (ARS) or computerized reservation systems (CRS).
A computerized reservation system, also called an airline central reservation system (CRS), is used to store flight-related data such as schedules, fares, and passenger name records (PNRs) and distribute information related to air travel to customers and agents.
The airline computerized reservation system (CRS) is one of the most frequently used tools in travel and tourism. The Airline Computer Reservation System is a global distribution system used to book and sell tickets for various airlines.
The airline's computerized reservation system is used to maintain the flight's information and related inventories and rates and manage the reservation system. Airline CRS involves both B2B and B2C interfaces for users to book flights.
A modern, robust, and scalable reservation architecture provides a stable platform for airlines of all sizes and has industry-standard interfaces for all external reservation systems, including GDSs and other airline CRS systems.
The main purpose of CRS was to create a one-stop service shop and eliminate physical and geographical distances between mediators and consumers. With universal coverage, these distribution systems provide data for airlines, hotels, car rental companies, travel agencies, corporations, and more.
What Makes Travelopro the Leading Airline Computer Reservation System Provider?
Travelopro is the leading airline computer reservation system provider and have developed technology that facilitates airline merchandise rates and inventory to enhance the conversion rate. Implementing an airline computer reservation system from Travelopro can help businesses enhance efficiencies, maximize revenue, and provide superior customer service.
Our Airlines CRS connects and empowers you to sell your inventory through all B2B and B2C sales channels, including online travel agencies (OTAs). With our airline CRS, you can boost customer engagement, distribution, and brand identity.
We provide an end-to-end service, including the necessary inquiry, strategizing, generating the model, development, integration, quality assurance, and maintenance. We have successfully progressed with enterprise solutions such as ERP, CRM, enterprise mobile application development, enterprise content management, and others.
We design, develop, host, and deliver automation systems to the airline and travel industries, including the latest state-of-the-art airline reservation systems, which provide modern, flexible reservations and inventory management solutions for airlines, including call centres, travel agencies, and internet ticket sales and bookings.
Travelopro is a travel portal development company that develops an airline computer reservation system with GDS system (Amadeus, Galileo, and Sabre) integration, consolidators, XML, and API integration software that includes B2B, B2C, B2B2B, B2B2C, B2E, corporate, super distributor modules, and much more.
With Travelopro CRS, you can optimize customer engagement, distribution, and brand experience. A piece of single, comprehensive information permits a real-time view of your whole business. A CRS will help you effectively manage and keep track of the bookings and reservations created by customers.
It also supports B2C (end-user module), B2B (agent module), B2B2B (sub-agents), and while-labelling products from other OTAs. At the backend, it connects to various suppliers for inventories of flights, hotels, cars, transfers, buses, vacations, and events.
What Are the Features of Airline Computer Reservation System (Airline CRS)?
CRS empowers users to remotely book travel services online at any time by interfacing with Global Distribution Systems (GDS) and APIs/XMLs. It also provides recording of all the flight-related data, invoicing, accounting, customer, and quota management.
Features of the Airline Computer Reservation System (CRS):
- The strongest tool for the distribution of air travel data through web-based applications
- Enabling customers to remotely book travel services online at any time
- Interfacing with Global Distribution Systems (GDS) and APIs/XMLs
- Recording all the flight-related data, such as passenger name records (PNR) or guest name records (GNR).
- Provides invoicing, accounting, customer service, and quota management
The Main Features of CRS System:
Multiple GDS and XML connectivity
Computer reservation system integrates
- Gobal distribution system GDS - Amadeus, Galileo, Sabre & Travelport
- Flight Consolidators - Arzoo, Mystifly, TBO, Travelfusion, Yatra, MakeMyTrip, Riya travels
- Hotel XML / API - copyright, GTA Travel, HotelBeds, Tourico, HotelsPro, DOTW, Travco, Kuoni, Miki, Jac Travels, Restel, Bonotel
- Bus API – Ticketgoose, Abhibus, Travelyaari, Red bus
- Car API- CarTrawler, A2B
- Transfers API - GTA & Hotelbeds, Cruise API - MSC, Princess and Carnival.
What Are Some of the Basic Functions of Computer Reservation System in the Travel Industry?
Some of the basic functions in a CRS:
- Displays travel services with prices and images
- Inventory and reservation management
- User friendly reservation system
- Online payment gateway integration
- Customer data management
- Email notifications
- Booking cancellation and refund management
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